Shipping Policy
We process all orders within 3 business days. Once your order has been shipped, you'll receive a UPSP confirmation email with tracking information.
- Shipping time: 5-10 business days (via UPSP)
- Process time: Up to 3 business days
- IMPORTANT: Residents in Hawaii and alaska may need to wait 15+ days for their order.
Please ensure your shipping address is correct before placing your order. We do not deliver to PO boxes.
We are not responsible for delays or losses caused by incorrect addresses or carrier issues.
Refund Policy
We offer a 60-day money-back guarantee on all items. If you're not 100% satisfied with your purchase, you can request a refund or exchange within 60 days after 21 days of using the cream consistently.
This is because we believe the best results are obtained after consistent use of at least 3 weeks. However, if you are still unsatisfied after this date, please contact us.
To be eligible:
- Cream does not produce desired result and,
- You have used the cream for 21 days consistently after recieving it and,
- After using the cream for 21 days, you are eligible to apply for a refund within 60 days.
To start a return, contact us throught "Contact Us" Tab. Once your return is received and inspected, your refund will be processed within 2 business days.
Note: Return shipping costs are the buyer’s responsibility unless the product is defective or incorrect. If product does not produce desired result, refunds will be issued after evaluation of the product with the customer.